VNC® Viewer Plus - Known Bugs
This page lists known bugs, features, and omissions in VNC Viewer Plus for connections to 2010 Intel® Core™ vPro™ computers running Intel® AMT. Please note that vPro™ technology is new, and that Intel Corporation believe some of these issues will be resolved in forthcoming releases of Intel AMT. Other issues may be resolved (or mitigated) by upgrading from Intel AMT 6.0 to 6.1.
VNC Viewer Plus is based on VNC Viewer 4.5, and can make standard VNC connections to computers running VNC Server (or VNC-compatible Server technology) in exactly the same way as VNC Viewer. For known bugs, features, and omissions for these types of connection, click here.
| Date | ID | Description | Workaround | Status |
|---|---|---|---|---|
| 1 Mar 2010 | 48 | VNC Viewer Plus cannot wake a Windows 7 or Vista host computer from sleep mode. | None. | Under consideration. |
| 1 Mar 2010 | 134, 137 | VNC Viewer Plus may not be able to connect if a host computer was shut down using its physical Power button. | Shut the host computer down using its operating system. | Under consideration. |
| 1 Mar 2010 | 21 | The VNC Viewer Plus New Connection dialog may not show a progress bar while establishing a connection. | None. (VNC Viewer Plus is working behind-the-scenes!) | Under consideration. |
| 1 Mar 2010 | 15 | VNC Viewer Plus cannot connect via an HTTP proxy server. (Proxy connections to VNC Server are still fully supported.) | None. | Under consideration. |
| 1 Mar 2010 | 133 | The line speed estimate may be incorrectly displayed as 0 kbps, preventing VNC Viewer Plus detecting a fast network and automatically enabling full-color mode. | Enable the VNC Viewer Plus Always use best available color quality property. | Under consideration. |
| 1 Mar 2010 | 7, 46 | Cannot mount an image when connected using non-Kerberos authentication credentials in a Kerberos network environment. | Connect to AMT Server using an IP address instead of a host name. | Under consideration. |
| 1 Mar 2010 | 8, 197, 269 | Mounting an image while connected via Wi-Fi may cause the host computer's operating system to lose Wi-Fi connectivity entirely. (VNC Viewer Plus is disconnected, and cannot reconnect.) | Turn host computer off and repair Wi-Fi connectivity using operating system diagnostic tools. | Under consideration. |
| 1 Mar 2010 | 128 | May not be able to Single Sign-On using an IP address in a Kerberos network environment. | Configure VNC Viewer Plus to look up a FQDN for the host computer. | Under consideration. |
| 1 Mar 2010 | 206 | VNC Viewer Plus displays error 12009 if you attempt to establish a connection under Windows XP SP2. | SP2 is not supported. Please install SP3. | Won't fix. |
| 1 Mar 2010 | 136 | Pressing the Windows (also known as Start or Super) key does not have any effect. | Use a mouse, where appropriate, or hold down the Control key and press Escape. | Fixed in 1.1. |
| 3 June 2010 | 266 | Mounting an image and then rebooting to an operating system (rather than to the image) may cause the host computer to crash. | Power the host computer off using its physical Power button, and then reconnect. | Under consideration. |
| 3 June 2010 | 123 | VNC Viewer Plus cannot connect if the host computer's screen resolution is greater than 1680 by 1050 pixels. | None. | Under consideration. |
| 3 June 2010 | 143, 246 | Keys on the computer keyboard's numeric keypad may appear to have no effect, or an unintended effect. | The Num Lock key may be out of sync. Disconnect, press the client computer's Num Lock key once, and then reconnect. | Under consideration. |
| 3 June 2010 | 158, 126 | The host computer may disconnect VNC Viewer Plus when a dialog box is shown or the window is minimized. | Perform an operation. Causing a screen update to occur may prevent a timeout. | Under consideration. |
| 3 June 2010 | 264 | May not be able to control the host computer during a reboot. | None. | Under consideration. |
| 3 June 2010 | 243 | VNC Viewer Plus cannot connect if the nodes in a Kerberos network environment are in different domains. | Make sure the client computer, host computer and authentication server are in the same domain. | Under consideration. |
| 3 June 2010 | 149 | VNC Viewer Plus may not be able to wake a host computer from hibernate or standby mode if the operating system has requested the Intel AMT graphics driver to power down. | Disconnect and then reconnect. | Under consideration. |